Business email
Custom domains, mailbox setup, DNS records, and the practical stuff that makes mail deliver reliably.
Canadian-run · remote-only · privacy-conscious
Business phone systems & email, fully managed.
Professional VoIP, hosted email, and workflow automation on Canadian infrastructure. $15/mo base, add what you need.
Customer Portal
Manage your subscription, billing, and services
Essentials $15/mo — includes 1 mailbox. Add-ons from $5/mo
Please don't send passwords, API keys, or sensitive customer data through forms.
What we run
Infrastructure that works, documented and portable.
Phone systems
Call routing, IVRs, voicemail, browser/mobile softphones, and SMS follow-up flows that get answered.
Automation
Intake forms, lead routing, alerts, and admin workflows that remove repetitive manual work.
Hosted tools
Backups, monitoring, password managers, and small internal tools with documentation and portability.
A simple model
You own the domain. I keep the system working.
The goal is useful infrastructure that is documented, portable, and understandable enough that another admin could inspect it later.
Packet Den is for people who want private control without having to become a full-time systems admin.
What a first project looks like
1
Intake
Tell me what is messy, missed, or too expensive. Two minutes, no commitment.
2
Recommendation
I reply with a practical shape, rough quote, and a few questions to narrow scope.
3
Build & document
If it is a fit, I set it up and leave a clear handoff path. You keep the keys.